5gbd Terms and Conditions

1 General Introduction and Applicability

5gbd is an online betting and casino platform operating for users in Bangladesh. These terms and conditions ("Terms") apply to the 5gbd website, applications and all related services.

By registering on the 5gbd platform or using any of its services, you are considered to have fully read, understood and agreed to these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using the platform.

These Terms are written in Bengali and will be interpreted in accordance with the laws of Bangladesh. 5gbd reserves the right to amend these Terms at any time, and any changes will be published on the website.

2 Account Registration and Eligibility

2.1 Age Requirement

Users must be at least 21 years of age to register and participate on the 5gbd platform. We are firmly committed against gambling by minors. If it is proven that a user is under 21 years of age, their account will be closed immediately and any winnings accumulated will be considered void.

2.2 Registration Terms

Each user may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed. The following information is mandatory at the time of registration:

• Correct full name
• Valid email address
• Date of birth (for 21+ verification)
• Preferred deposit method (bKash, Nagad, Rocket, Upay or bank transfer)

2.3 Accuracy of Information

Users must provide accurate and truthful information. Registering with false or misleading information will result in account cancellation. 5gbd may request additional documents at any time under the identity verification (KYC) process.

2.4 Password Security

It is your responsibility to keep your account password completely confidential. You should not share your password with anyone. If you suspect unauthorized access to your account, notify 5gbd support immediately.

3 User Responsibilities and Prohibited Activities

3.1 Permitted Use

The 5gbd platform may only be used for personal entertainment purposes. Operating the platform for commercial purposes or on behalf of a third party is strictly prohibited.

3.2 Prohibited Activities

The following activities are strictly prohibited:

• Fraudulent activities, such as attempting to influence game outcomes using software
• Opening multiple accounts with the intent to unfairly claim bonus benefits
• Using the platform for money laundering or illegal financial transactions
• Attempting unauthorized access to other users' accounts
• Attempting to cause any damage to the platform's systems or software
• Attempting to play games through automated bots

4 Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on the 5gbd platform is ৳200. This limit applies to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are processed within 1 hour. The payment method used for withdrawal must match the method used at the time of deposit.

4.3 Approved Payment Methods

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Via designated bank account

4.4 KYC Verification

5gbd may complete an identity verification process prior to withdrawal. If the required documents are not submitted correctly, the withdrawal process may be delayed or placed on hold.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳200 is required to receive this bonus. The bonus is automatically added to the account.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 25 times before a withdrawal can be made. For example, if someone receives a ৳1,000 bonus, they must place ৳25,000 in bets before withdrawing.

5.3 General Bonus Terms

• Each bonus offer has its own specific validity period — any unused bonus will be cancelled after it expires
• Bonus funds cannot be withdrawn directly — they are withdrawable only after the wagering requirements have been met
• Attempting to claim bonuses by opening multiple accounts from the same household or the same device will result in both accounts being cancelled
• 5gbd reserves the right to withdraw or modify a bonus under special circumstances
• If it is proven that bonuses were claimed fraudulently, the associated winnings will be voided

5.4 Reload Bonus

Reload bonuses and special offers may be provided for regular players. These offers will have their own specific terms, which will be communicated at the time the offer is made.

6 Gaming Rules and Fair Play

6.1 Game Outcomes

The outcomes of all games on the 5gbd platform are determined through an independent and fair Random Number Generator (RNG) technology. To ensure fair play, we work with certified software providers, including Pragmatic Play, Spribe, JILI, PG Soft and others.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. Specific betting limits may apply when using a bonus.

6.3 Technical Errors

If a game is interrupted due to a technical error or network issue, 5gbd will review the relevant transaction and attempt to provide the best possible resolution. However, incorrect results displayed as a result of a technical error will not be considered valid.

6.4 Sports Betting

Betting is available on various sports including cricket (BPL, T20 World Cup, IPL), football and kabaddi. Bets placed after the betting market has closed or after an event has started will be considered void.

7 VIP and Rewards Program

7.1 VIP Tiers

The 5gbd VIP program has three tiers:

• Bronze — Weekly cashback up to 0.4%
• Silver — Weekly cashback up to 0.8%
• Gold — Weekly cashback up to 1.2%

7.2 VIP Tier Progression

Users may advance to higher VIP tiers based on regular play and increasing activity on the platform. Detailed guidelines for VIP tier evaluation are available in the relevant section of the platform.

7.3 Rewards Redemption Terms

VIP cashback and rewards have their own terms and validity periods. 5gbd reserves the right to change the terms of the VIP program at any time. Users will be notified in a timely manner if any changes are made.

8 Account Suspension and Closure

8.1 5gbd's Rights

5gbd reserves the right to temporarily suspend or permanently close a user's account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms
• Evidence of fraud or provision of false information
• Operating multiple accounts
• Evidence of being underage
• Failure to provide identity documents upon request
• Suspicion of illegal activity

8.2 User Rights

A user may request to voluntarily close their account at any time. In such cases, any withdrawable balance will be returned in accordance with the rules.

8.3 Balance of Closed Accounts

If there is a valid balance at the time of account closure and no breach of terms is proven, those funds will be returned via the registered payment method.

9 Privacy and Data Protection

5gbd gives the highest priority to the protection of users' personal information. Our platform uses SSL (Secure Sockets Layer) encryption, which keeps your information and transactions fully secure.

Users' personal information is not sold or transferred to any third party. However, information may be provided to regulatory authorities when required by legal obligations or for fraud investigations. To learn about our full privacy policy, please visit the Privacy Policy page.

• Personal information is collected for the purpose of providing services and verifying identity
• Payment information is processed through secure encrypted channels
• Users may request correction or deletion of their stored information

10 Limitation of Liability

10.1 Service Availability

The 5gbd platform aims to provide 24/7 service, however service may be temporarily disrupted due to technical maintenance, network issues or unavoidable circumstances. 5gbd is not liable for any compensation in such situations.

10.2 Third-Party Software

5gbd is not directly responsible for any technical issues caused by game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe). For resolving such issues, 5gbd will coordinate with the relevant provider.

10.3 Personal Betting Decisions

All betting and gaming decisions made on the platform are the user's own responsibility. 5gbd is not responsible for any financial losses arising from gaming.

11 Responsible Gaming

5gbd firmly believes in responsible gaming. We want our users to enjoy gaming as entertainment and not fall into addiction.

• Set daily, weekly, or monthly deposit and betting limits
• Use the self-exclusion feature when needed
• If you notice signs of gaming addiction, contact our support
• Play only with money set aside for entertainment
• Avoid increasing bets to recover losses

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Changes to Terms & Contact

12.1 Policy on Changes

5gbd reserves the right to partially or fully modify these terms at any time. Updated terms will take effect as soon as they are published on the website. Continued use of the platform after changes will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any disputes or complaints, please contact our support team first. We are available 24/7 via Bengali live chat to resolve your issues.

12.3 Contact

If you have any questions or comments about these terms, please reach out through the following:

• Email: [email protected]
• Live Chat: Bengali support available 24/7

12.4 Entire Agreement

These terms, the Privacy Policy and the Responsible Gaming Policy together form the complete agreement between 5gbd and the user. In the event of any conflict between these documents, these terms will take precedence.